Casino / Mobile
Your account data belongs to you, and we treat it that way. This policy explains exactly what udintgel collects when you register, fund your wallet via OVO, ShopeePay, or QRIS, and access the lobby — and how that information is stored, used, and protected. Access to this service depends on local law and is available where local regulations permit.
When you open an account with us, we collect the information you provide during registration — your name, contact details, and the payment method you connect, whether that is OVO, ShopeePay, or QRIS. This data lets us verify your account, process wallet transactions, and keep your session secure across mobile and desktop access. We also collect technical data automatically: your device type, browser session identifiers, and the pages you navigate within the lobby. This helps us keep the account-to-wallet path working correctly and detect unusual activity on your account. Your transaction records — deposits, withdrawals, and wallet movements — are retained as part of your account history. You can review these records at any time from your account dashboard after login. We do not sell your personal data to third parties, and we share it only where required to process your chosen payment rail or to comply with applicable legal obligations in the regions where this service is available. This policy applies to all account holders accessing udintgel where local law permits. If you have questions about how specific data is handled, our privacy contact is reachable through the support channels listed on this page.
Transactions processed via OVO are handled through the payment rail's own security layer. We retain the record of the transaction amount and timestamp in your account history, not your full wallet credentials.
When you use ShopeePay to fund your account, the connection is made through the payment network directly. We store confirmation of the deposit in your transaction log, visible from your account dashboard.
QRIS payments are recorded in your account as completed transfers. The scan-and-pay flow is handled at the payment network level; we retain the confirmation reference on our side for your records.
Not every data interaction falls under the same set of rules. This section draws a clear line between what this policy governs directly and where third-party terms take over — so you know exactly whose responsibility each piece of data is.
Registration data, login sessions, and account settings are fully within the scope of this policy. We control how this data is stored, who can access it internally, and how long it is retained.
When you initiate a deposit or withdrawal through OVO, ShopeePay, or QRIS, the transaction data on our side is covered here. The payment provider's own privacy terms govern data on their network.
Your browsing behaviour within the lobby — which sections you visit, session duration, device identifiers — is collected by us and covered by this policy. No external ad network receives this data without disclosure.
Links or integrations that take you outside udintgel — including payment provider portals — operate under their own privacy policies. We cannot control data handling on external platforms and recommend reviewing their terms separately.
You have concrete options available to you regarding the personal data we hold. Reviewing what we have stored is straightforward — open your account dashboard after login and navigate to account settings, where your profile details and transaction history are visible. If any stored detail is incorrect, you can update it directly from that page or contact our support team to request a correction on your behalf. If you want to raise a question about how your data is being used, or request that specific data be reviewed, our privacy contact channel is the right path. Submit your request through the support form with the subject line marked as a privacy matter, and the relevant team will respond. Availability of certain data rights may depend on local law and the region in which you access this service.
Your full transaction history and account details are visible from the account dashboard after login. No request needed — the data is already there for you to check at any time.
Name, contact information, and linked details can be updated in account settings. For fields you cannot edit directly, contact support and they will action the correction.
Submit a privacy-specific query through the support form. Mark it clearly as a data or privacy matter so it reaches the right team without delay.
Where local law provides for a formal data review or deletion request, contact us through the privacy channel. We will confirm what we hold and the steps available to you under applicable regulations.
If something in this policy raises a question or you need to act on your data rights, these are the channels that connect you directly to the team handling privacy matters. Each path below is monitored and routed to the relevant team.
Open the live chat window from any page in your account. For privacy matters, state your query clearly at the start so it is routed correctly rather than handled as a general account question.
Submit a written request through the contact form on this site. Mark the subject as a privacy or data matter. This creates a written record of your request and the team's response.
For formal privacy requests where you need a written response, email is the appropriate channel. Check your account dashboard or the contact page for the current privacy contact address.
Data protection at udintgel is built into account operations, not bolted on afterward. Here is how each layer of handling works in practice.
We use session cookies to keep your account active while you are logged in and preference cookies to remember your lobby settings. You can review and manage cookie behaviour through your browser settings. We do not use cookies to track you outside our site.
Account access is protected through your login credentials. If we detect an unusual login pattern — a new device or location not associated with your account — a verification step will appear before access is granted. Keep your login details private and contact support immediately if access seems compromised.
We retain your account data and transaction records for as long as your account is active and for the period required by applicable legal obligations afterward. When an account is closed, data is handled according to the retention schedule set by the regulations that apply in your region.
To request a change to data we hold — a correction, a question about retention, or a formal data subject request — use the privacy contact channel in the support section above. State the specific data point and the action you are requesting so the team can respond accurately.
Common questions we receive about data handling, account privacy, and your rights under this policy.
We collect the registration details you provide — name, contact information, and the payment method you choose (such as OVO, ShopeePay, or QRIS). We also collect technical session data automatically, including device type and pages visited within the lobby. All of this is detailed in the policy above.
Your transaction history and account profile are visible directly from your account dashboard after login. For a broader view of stored data, submit a data review request through our privacy contact channel and the team will confirm what we hold on your account.
Most account details can be updated directly in account settings. For fields that are locked or tied to a verified payment method like OVO or ShopeePay, contact support and they will action the correction for you. Mark your message as an account data correction so it reaches the right team.
We do not sell your data. We share it only where necessary to process your chosen payment rail — OVO, ShopeePay, QRIS — or where required by applicable legal obligations in the regions where this service operates. Payment providers handle transaction data under their own privacy terms.
After an account is closed, we retain data for the period required by legal and regulatory obligations in the applicable region. The exact duration depends on local law. If you have a specific question about retention after account closure, contact us through the privacy channel.
Use the support form or email contact listed on this page. Mark your subject line as a privacy or data matter. This creates a traceable written record. Where local law grants formal data subject rights, state the specific right you are invoking and the team will respond with the available steps.